Joe Lycett’s Got Your Back is the show which highlights our consumer rights in the most hilarious way.
On episode six, which aired Friday, May 11th, the comedian looked into the swanky London estate agents, Sterling De Vere.
They were accused of misleading tenants and using illegal selling tactics, but is the Sterling De Vere website shut down after their appearance on the Channel 4 show? Here’s what went down…
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Was the Sterling De Vere website shut down?
The London based estate agents Sterling De Vere appeared on episode six of Joe Lycett’s Got Your Back.
The company was accused of misleading and pressuring their customers.
And after the episode aired on Channel 4, it appears that their website has indeed been shut down.
What happened during the episode?
During episode six, Casey Higgins King from London revealed her experiences with the estate agents.
She revealed that after finding a reasonably priced room on their website, she was later told it wasn’t actually available.
Casey was then pressured into paying £1840 for an inferior room, which turned out to be pretty filthy and nothing like what was advertised.
What was Sterling De Vere accused of?
As experienced by Casey, the estate agents were accused of a tactic known as pressure selling.
Pressure selling is when a company pretends that a customer must pay immediately in order to get what they’re looking for.
Joe revealed during the episode that this tactic is in fact banned under the Consumer Protection from Unfair Trading Act of 2008.
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What else were they accused of?
They have also been accused of using tactics such as the bait and switch, which is when an estate agent substitutes a cheaper property with something much more expensive.
It was revealed byJoe Lycett that Sterling De Vere was prosecuted three times in 2018.
They were prosecuted for renting an overcrowded property, failing to publish full tenant and landlord fees, and for engaging in a misleading commercial practice.
WATCH JOE LYCETT’S GOT YOUR BACK EVERY FRIDAY NIGHT AT 8:30 PM ON CHANNEL 4.